Privacy policy

Privacy Policy

Last updated: August 4, 2026

PhantomRide ("we," "us," or "our") operates this website and provides products and services through our Shopify-powered store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our website, we may collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • Shopping cart activity
  • Device information, including IP address, browser type, and operating system
  • Website usage information
  • Customer support communications

How We Collect Your Information

We collect information directly from you when you place an order, create an account, contact us, or subscribe to our communications.

We also collect certain information automatically through cookies and similar technologies, as well as from Shopify and trusted third-party service providers.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Process payments securely
  • Arrange shipping and delivery
  • Provide customer support
  • Process returns and exchanges
  • Improve our website and shopping experience
  • Send order confirmations and shipping updates
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails if you have chosen to receive them

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Customer support providers
  • Marketing partners

We do not sell your personal information.

Shopify

Our store is powered by Shopify. Shopify processes certain personal information to provide secure payment processing, fraud prevention, website functionality, and order fulfillment.

For more information, please review Shopify's Privacy Policy.

Cookies

We use cookies and similar technologies to improve website performance, remember your preferences, analyze traffic, personalize your shopping experience, and measure advertising performance.

You may disable cookies through your browser settings; however, some features of our website may not function properly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us immediately.

Data Security

We use commercially reasonable security measures to protect your personal information. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Request a copy of your personal data
  • Withdraw your consent where applicable
  • Opt out of marketing communications
  • Restrict certain processing activities

To exercise any of these rights, please contact us.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States. When required, we use appropriate safeguards to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

PhantomRide

Email: phantomride.us@gmail.com